Navigating the Future: How Chatbots Are Transforming Consumer Finance Amidst Evolving Regulations

The Evolving Role of Chatbots in Consumer Finance Many industries have undergone a significant transformation in the last few years since AI-driven chatbots became mainstream. These chatbots have revolutionized the way customers engage with businesses, from answering basic inquiries to offering personalized advice. The consumer finance industry is no exception, where customers request assistance from […]
How to Join EverChain’s Certified Agency Network

Guide to Joining EverChain’s Elite Collection Agency Network EverChain creates profitable partnerships specifically for the compliant and efficient collection of debt. To join EverChain’s Certified Agency Network, collection agencies must meet stringent requirements to ensure they operate legally and ethically. Here are the key requirements and procedures as outlined in the EverChain Agency Certification via […]
How to Sell Debt Compliantly: A Guide for Creditors

Sell Debt While Ensuring Security and Compliance In the current financial recovery landscape, the decision to sell debt to third-party buyers stands out as a strategic move for creditors looking to enhance their recovery strategies. However, the process to sell debt compliantly involves navigating through several complexities, including the selection of the right debt buyer […]
Revolutionizing Debt Resolution: EverChain Adding E-Signatures

Discover EverChain’s Coming E-Signature Feature At EverChain, we’ve been pioneering compliant and secure debt sales solutions for over a decade, always with a keen focus on enhancing recovery for both creditors and consumers. Today, we’re excited to preview a groundbreaking addition to our platform that’s set to transform the way you engage in debt resolution: […]
Debt Collectors Can Bolster Compliance Efforts with Account Monitoring Processes

The scenario presented in this recent ACA article highlights the complexities and legal ramifications debt collectors face when unknowingly contacting consumers who have declared bankruptcy. The court case, Carrasquillo v. CICA Collection Agency, Inc., illustrates how a debt collector was found to have unintentionally violated the automatic stay in bankruptcy because they weren’t informed of […]
Celebrating 6 Years of SOC 2 Type 2 Compliance: EverChain’s Dedication to Data Security

EverChain’s Dedication to Data Security Today, we’re proud to mark a significant milestone – six years of unwavering SOC 2 Type 2 compliance. It’s not just a badge of honor; it’s solid proof of our commitment to keeping your data safe and sound. Let’s dive into what this means and why it’s so important, especially […]
Mastering Compliance: Strategically Elevate Your Regulatory Game Amid CFPB’s Enforcement Expansion

Mastering Compliance in a Changing CFPB Landscape: EverChain’s Approach In recent announcements from the Consumer Financial Protection Bureau (CFPB), we’ve learned about significant staff increases, particularly within its Enforcement Division. Currently, their Enforcement branch comprises approximately 150 enforcement attorneys and support staff. With the addition of 75 new full-time employees to this division, there will […]
The 2023 State of Ransomware Report

An annual study of the real-world ransomware experiences of IT/cybersecurity leaders makes clear the realities facing organizations in 2023 The Sophos 2023 research report on ransomware reveals the most common root causes of ransomware attacks and shines new light on how experiences differ based on organization revenue. The report also reveals the business and operational […]
EverChain Jumpstarts European Expansion in the UK

EverChain Jumpstarts European Expansion in the UK. EverChain UK will leverage EverChain’s decade of experience and proprietary recovery management solution to bring compliant debt sales to the UK. July 19, 2022 – EverChain, the only consumer-centric Recovery Management Solution (RMS) for consumer lenders and creditors, today announced the initial phase of its international expansion strategy […]
Taking Unnecessary Risks With Consumers’ PII?

ARE YOU TAKING UNNECESSARY RISKS WITH YOUR CUSTOMERS’ PII? As a lender, you are entrusted with large amounts of your customers’ PII (Personally Identifiable Information) and, according to several federal statutes protecting PII, you are responsible for the security of that data. As the originating creditor, you likely have security and access protocols in place […]